Who typically reviews vulnerability assessments for action in ServiceNow?

The Vulnerability Management Team is primarily responsible for reviewing vulnerability assessments for action in ServiceNow. This team's role is critical, as it is specifically tasked with identifying, analyzing, and prioritizing vulnerabilities that could impact the organization's assets and systems. The team engages in thorough evaluation processes to determine the severity and exploitability of identified vulnerabilities, ensuring appropriate remediation actions are taken.

Having dedicated personnel focused on vulnerability management allows for a systematic approach in handling vulnerabilities that may affect service continuity and security. This specialization is essential because effective vulnerability management requires a deep understanding of both technical aspects and the overall threat landscape. The Vulnerability Management Team also collaborates with other groups, such as IT Support and Risk Management, to ensure that findings are effectively communicated and addressed, but ultimately, they are the ones leading the charge in assessing and responding to vulnerabilities.