Which workflow is commonly used in the vulnerability response process?

The vulnerability response process is primarily focused on identifying, assessing, and mitigating vulnerabilities within an organization's IT infrastructure. The incident resolution workflow is essential in this context because vulnerabilities often lead to incidents that require immediate attention. When a vulnerability is identified, it can manifest as an incident, such as a security breach or exploit, thus necessitating a structured approach to resolution.

The incident resolution workflow involves steps like detecting, categorizing, prioritizing, and addressing incidents, which aligns closely with how vulnerabilities are handled in practice. This workflow helps streamline processes, ensure accountability, and facilitate communication among teams responsible for managing security incidents and vulnerabilities.

In contrast, other workflows like project management, change request, and risk assessment workflows serve different purposes within the broader scope of IT service management and may not directly address the specific actions taken to resolve vulnerabilities as they arise from incidents. Therefore, the incident resolution workflow is the most relevant choice for managing vulnerabilities effectively.