Which key component is used to categorize vulnerabilities in ServiceNow?

Vulnerability categories are fundamental in ServiceNow for organizing and managing vulnerabilities effectively. They provide a systematic approach to classify vulnerabilities based on various criteria, such as type, severity, or impact. By categorizing vulnerabilities, organizations can prioritize their response efforts, streamline remediation processes, and ensure that resources are allocated efficiently. This categorization aids in risk assessment and enables better reporting and tracking of vulnerabilities over time.

While vulnerability identifiers are useful for tracking specific vulnerabilities, they do not provide the broader context needed for categorization. Risk assessment metrics, although important for evaluating the potential impact of vulnerabilities, are more focused on measuring risk rather than categorizing. Security events relate more to incidents in the security landscape rather than the categorization of vulnerabilities themselves. Thus, the emphasis on vulnerability categories underscores their significance in the overall vulnerability management process within ServiceNow.