What reporting features are available for tracking vulnerabilities in ServiceNow?

The available reporting features for tracking vulnerabilities in ServiceNow include dashboards, performance analytics, and standard reports.

Dashboards are critical as they provide a visual representation of key metrics and trends related to vulnerabilities, allowing users to quickly comprehend the current state of their security posture. Performance analytics enhances this by allowing organizations to measure and analyze performance over time, thus providing insights into how well vulnerabilities are being managed. Standard reports further complement these tools, offering pre-defined templates that can be used to extract and present data in a clear and structured manner.

In contrast, while custom scripts and user-defined reports allow for flexibility, they may not be as straightforward as leveraging the built-in dashboard and reporting options. External audit logs and compliance reports focus mainly on compliance and serve a different purpose than vulnerability tracking. Real-time alerts and notifications are important for immediate responsiveness but do not provide the comprehensive tracking and analysis functionalities that dashboards, performance analytics, and standard reports offer.