What is the primary goal of vulnerability management in ServiceNow?

The primary goal of vulnerability management in ServiceNow is to identify, prioritize, and remediate vulnerabilities. This process is critical within the framework of cybersecurity, as it focuses on uncovering weaknesses in systems, applications, and networks that could be exploited by threats. Identifying vulnerabilities enables organizations to recognize the potential risks they face. Once identified, it is essential to prioritize these vulnerabilities based on their severity and impact on the organization, allowing for an efficient allocation of resources toward remediation efforts. This proactive approach is fundamental to maintaining the security posture of the organization, ensuring that critical vulnerabilities are addressed promptly to reduce the risk of breaches or attacks.

In contrast, other options provided focus on specific tasks or components that do not encompass the overarching objective of vulnerability management. Creating incident reports for external audits is more related to compliance and documentation rather than the ongoing process of managing vulnerabilities. Ensuring software updates are applied is a part of the remediation process but does not fully cover the identification and prioritization phases. Additionally, inventorying all hardware assets is related to asset management, which supports vulnerability management but is not its primary goal. Thus, the comprehensive aim of vulnerability management is best summarized by the need to identify, prioritize, and remediate vulnerabilities to enhance the overall security framework.