What is ‘Remediation Plan’ in the context of ServiceNow vulnerability response?

In the context of ServiceNow vulnerability response, a 'Remediation Plan' refers to a documented strategy that outlines the approach and actions necessary to resolve identified vulnerabilities within an organization’s systems or applications. This plan is crucial as it provides a structured methodology for addressing security risks, ensuring that vulnerabilities are prioritized, assessed, and remediated effectively.

A well-defined remediation plan typically includes details such as the specific vulnerabilities to be addressed, timelines for resolution, assigned responsibilities, and the resources required for implementation. It plays a vital role in enhancing an organization’s security posture by systematically eliminating weaknesses that could be exploited by attackers.

Other options, while related to security and vulnerabilities, do not encapsulate the comprehensive nature of a remediation plan. For instance, a list of all known vulnerabilities simply catalogs issues without offering a strategy for resolution, software update procedures focus specifically on the updates needed to fix or improve software but do not cover the strategic planning aspect of addressing vulnerabilities, and user training sessions are valuable for raising security awareness but do not directly relate to the remediation of identified vulnerabilities.