What information do Managers require from reports in ServiceNow VR?

Managers in ServiceNow Vulnerability Response (VR) require aggregation of data for priority and workload to make informed decisions regarding resource allocation and risk management. By understanding how vulnerabilities are prioritized and the workload associated with addressing them, managers can effectively assign teams to handle high-risk items first and ensure that resources are optimally utilized.

Prioritization is crucial in vulnerability management, as not all vulnerabilities pose the same level of risk to the organization. Aggregated data helps managers see the overall status of vulnerabilities and the workload associated with remediation efforts. This information allows them to assess whether the current team can handle the workload or if additional resources are needed, leading to better strategic planning and operational efficiency.

Broad trend analysis, year-over-year comparisons, or technical specifications might provide some contextual information, but they do not focus directly on the immediate needs of managing workload and prioritization in response to vulnerabilities. The emphasis on aggregations ensures that managers have actionable insights that can directly influence their remediation strategies and operational priorities.