What factors does the risk score calculator rule commonly incorporate?

The risk score calculator rule in ServiceNow's Vulnerability Response module is designed to assess the potential risk posed by vulnerabilities in an organization's environment. It does this by incorporating multiple factors to create a comprehensive risk assessment.

Vulnerability Severity is critical because it indicates how dangerous a particular vulnerability is, often based on standard metrics such as CVSS (Common Vulnerability Scoring System) scores. A higher severity score suggests that the vulnerability could lead to significant harm if exploited, thus contributing substantially to the overall risk score.

CI Business Criticality pertains to the importance of the particular Configuration Item (CI) within the business context. If a vulnerability affects a CI that is deemed critical to business operations, the risk score will reflect the potential impact on business functions. This consideration is essential because the significance of a CI can vary widely between organizations.

Exploit Attack Vector identifies how easily a vulnerability can be exploited. This factor considers whether the vulnerability requires local access to exploit or if it can be exploited remotely, which would generally increase the risk score. The more accessible a vulnerability is to potential attackers, the higher the risk.

By taking into account all of these factors—Vulnerability Severity, CI Business Criticality, and Exploit Attack Vector—the risk score calculator provides a thorough and