What does ServiceNow use to determine the relationships between Configuration Items (CIs) and vulnerabilities?

ServiceNow uses dependency views to determine the relationships between Configuration Items (CIs) and vulnerabilities. Dependency views visualize and represent the relationships and connections between various CIs within the configuration management database (CMDB). This helps in identifying which CIs are affected by specific vulnerabilities based on their interdependencies.

By analyzing dependency views, organizations can prioritize their vulnerability management efforts and understand the potential impact of vulnerabilities on related CIs. This is crucial for effective risk assessment and mitigation strategies, as it enables teams to focus on the most critical vulnerabilities that could compromise the integrity of connected systems.

The other options, while relevant in various contexts, do not provide the same level of insight into relationships between CIs and vulnerabilities. Incident reports may document events but do not explicitly illustrate the connections among CIs. Change logs provide a history of changes made to CIs, but they do not map out how these CIs interact or relate to particular vulnerabilities. Asset inventories offer a list of assets but lack the relational context to link them with vulnerabilities effectively.