What are the Out-Of-Box (OOB) states for Vulnerable Items and Vulnerability Groups?

The Out-Of-Box (OOB) states for Vulnerable Items and Vulnerability Groups in ServiceNow indeed include a comprehensive set of options: Open, Under Investigation, Awaiting Implementation, Resolved, Deferred, and Closed.

This selection of states offers a detailed lifecycle for managing vulnerabilities. The "Open" state indicates that a vulnerability has been identified and needs attention. As the investigation into the vulnerability progresses, it transitions to the "Under Investigation" state, where details are analyzed, and potential impacts are assessed. The "Awaiting Implementation" state signifies that actions are planned or pending to remediate the issue. Once the appropriate actions are taken, a vulnerability can move to "Resolved," indicating that the necessary remediation has been completed. In some cases, vulnerabilities may be deemed "Deferred" if they are not immediately addressed for various reasons, such as resource constraints or lower risk levels. Finally, when vulnerabilities are fully addressed and no further action is needed, they can be marked as "Closed," completing the cycle.

This thorough categorization allows organizations to effectively track and manage their vulnerability response process, ensuring that vulnerabilities are not only identified but also dealt with appropriately through a structured workflow.