How can ServiceNow facilitate communication regarding vulnerability statuses?

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ServiceNow enhances communication regarding vulnerability statuses by utilizing notifications and alerts directed towards relevant stakeholders. This feature allows teams to stay informed about the status of vulnerabilities in real-time, ensuring that appropriate actions can be taken promptly. By automating notifications, ServiceNow reduces the risk of miscommunication and helps keep all parties updated on critical changes, such as when vulnerabilities are identified, assessed, or remediated.

This approach streamlines the workflow, making it easier for stakeholders to prioritize and respond to vulnerabilities effectively. It allows for a systematic dissemination of information that can help in coordinating responses across different teams within an organization. Automated alerts also facilitate quicker decision-making and reduce dependency on manual communication methods, which can often be slower and less reliable.

In contrast, the other options either limit or do not effectively facilitate the communication process. For instance, in-person meetings are not feasible for all stakeholders, and limiting access to vulnerability data would hinder their ability to respond effectively. Creating extensive manuals, while potentially useful for reference, does not actively promote ongoing communication or timely updates about vulnerability statuses.

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