How are vulnerabilities categorized in ServiceNow?

Vulnerabilities in ServiceNow are categorized primarily by their severity and impact. This means that each vulnerability is assessed to determine how much harm it could potentially cause if exploited and how immediately it needs to be addressed. Severity levels often range from low to critical, allowing organizations to prioritize their response efforts based on the level of risk they pose to their systems and data.

This categorization process is essential for effective vulnerability management, as it helps security teams to allocate resources efficiently and address the most significant threats first. Such prioritization also plays a critical role in risk management and compliance, ensuring that the organization maintains a secure posture while minimizing potential losses from security incidents.

While other options like hardware type, departments, and geographical location can be relevant in various contexts of vulnerability management, they do not directly address the specific aspects of assessing and responding to vulnerabilities in the way that severity and impact do.